FAQ

⭐Do you have free worldwide shipping?

Yes. We do offer free shipping to most countries around the world!

⭐ How long does it take to get a product to me?

All of our products take between 2-4 weeks to receive at your door. Making between 5-7days and shipping time is between 9-15 days. 

⭐What is the currency of the store? Can I pay in another currency?

All prices will be shown in USD and will be billed in USD through PayPal or Stripe. Your bank or card service provider will automatically convert your subtotal depending on their current conversion rates.

⭐Where are your items shipped from?

Our main warehouse and fulfillment center is located in the United States but we have warehouses in almost every country so we are able to ship and send orders out quickly worldwide.

⭐ How do I place an order?

To place an order:

Finish adding items to your shopping cart
You may choose to process through our website checkout or through PayPal.
If you wish to continue through our website checkout, please click on the “Checkout” button located on the right side of the screen.
If you wish to continue through PayPal, please click on the “PayPal” button
You will be transferred to our Customer Information Page. You will be prompted to enter: Email address, Name, Address
If you have a valid discount code, you may enter it in the “Coupon code” field located on the top of the screen. Be sure to click on the “Apply” button in order to have your discount calculated and applied to your order.
By clicking on “Proceed to Paypal”, you will be direct to Paypal page for payment.
After purchase is made, you will be receiving a receipt of your purchase. Do take note of your “Order number” and “Email” used for item tracking purposes.

⭐Can I change my shipping address?

Once you have placed an order, the information goes straight to the shipping department which takes 2-5 working days to process. After which the shipping department will send the tracking codes to the data entry to update the tracking codes and send shipping confirmation email to the customer. Hence, if you need to make any changes to your shipping address, please contact our Customer Service () within 24 hours of placing the order.

Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.

NOTE: To all customers that provided a different shipping address than their permanent address, we will not be responsible for lost or undelivered parcels and/or if you moved out of the address you provided us.